Privacy Policy
Luxcopy Privacy Policy
Privacy Policy
This policy explains what information Luxcopy may collect, how it is used, and how customers can contact us about privacy questions.
Last updated: June 14, 2026
Information we collect
Order, account, and support details
- Contact details such as name, email address, phone number, and shipping address.
- Order details including purchased items, order value, selected shipping method, and order status.
- Account details if you create or use a customer account.
- Support messages, order questions, and any files you voluntarily provide to support.
How we use information
Operating the store and supporting customers
- To process orders, arrange delivery, and provide order updates.
- To respond to support requests, returns questions, and delivery issues.
- To improve product listings, website performance, customer support, and fraud prevention.
- To comply with applicable accounting, tax, payment, and security obligations.
Payments and security
Payment data is handled by payment providers
- Luxcopy does not need to store full card details to operate the store.
- Payment providers, banks, and checkout services may process payment information under their own security and privacy terms.
- We use reasonable operational safeguards to protect store and order data.
Cookies and analytics
Website functionality and measurement
- Cookies may be used for cart, login, checkout, language/currency, analytics, and security functions.
- Analytics and advertising tools may help us understand store performance and improve the customer experience.
- Browser settings can be used to block or delete cookies, though some store features may stop working correctly.
Sharing information
Limited sharing for store operations
- Shipping partners need delivery details to deliver orders.
- Payment providers process checkout and payment security information.
- Technical service providers may help with hosting, email, analytics, security, or customer support tools.
- We may disclose information if required by applicable law or to protect the store from abuse or fraud.
Your choices
Privacy requests
- You can contact us to request access, correction, or deletion of personal information where applicable.
- Some order information may need to be retained for legal, tax, fraud prevention, or dispute-handling reasons.
- For privacy questions, contact support through the Contact Us page.